🕊️ Privacy Policy

Effective Date: August 6, 2025

At Genna Heals, your privacy and trust are sacred. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services—whether online, in person, or through our healing offerings.

1. What We Collect

When you visit our website or engage with our offerings, we may collect the following information:

- Personal Information: Name, email address, phone number, billing address (only when booking or purchasing).

- Payment Information: Securely processed via third-party platforms (e.g., Stripe, PayPal). We do not store payment details.

- Usage Data: Information about how you use our website and services, collected via cookies or analytics tools (e.g., pages visited, time spent).

- Wellness Preferences: Only if you voluntarily share information relevant to your session or healing goals (e.g., during intake or private sessions).

2. How We Use Your Information

We use the information we collect to:

- Provide and personalize your experience.

- Schedule sessions and deliver online classes.

- Communicate important updates, offerings, and resources (via email or text).

- Improve our website and offerings based on usage trends.

- Fulfill legal or contractual obligations.

You’ll never receive spam—and you can opt out at any time.

3. How We Share Your Information

We do not sell or rent your information. We only share your data when:

- Necessary to deliver services (e.g., payment processing, email delivery).

- Required by law, subpoena, or legal process.

- You provide clear, written consent (e.g., testimonials, shared experiences).

4. Your Rights

You have the right to:

- Access or request a copy of your personal data.

- Update or correct your information.

- Withdraw consent or request data deletion.

- Opt out of marketing communications.

Email us anytime at [your email address] to exercise these rights.

5. Cookies & Analytics

We use cookies (small data files) to enhance your website experience. These help us:

- Understand how you use the site

- Track performance and improve functionality

You can disable cookies in your browser settings at any time.

6. Security

Your information is sacred, and we treat it that way. We implement secure systems and practices to protect your data—both digitally and in-person.

7. Third-Party Links

Our site may include links to films, tools, or resources (like YouTube or Amazon). We are not responsible for the privacy practices of those third-party sites.

8. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the "Effective Date" above. Please review this page periodically.

10. Contact Us

If you have any questions or concerns about your privacy, we’re here to support you.

Genna Heals

📧 [email protected]

🌐 www.gennaheals.com